Technology Overview

merlot.aero is the next revolution in airline operations management tools

A new era in airline technology is upon us. merlot.aero has revolutionised airline technology to ensure your airline is prepared to embrace the long term as an airline that is safe, secure, scalable, sustainable, flexible, and profitable while providing good value to customers.

merlot.aero provides a true cloud-computing combining Software as a Service (SaaS) principals for real-time data and web service enabled application that can be then deployed over a public cloud platform or self-host.

merlot.aero offers three distinct technology advantages:

1. A superior cloud-computing environment
2. Flexible applications designed and engineered specifically to meet the needs of the airline industry
3. Multi-tenant architecture for integration and real time data access.

The Microsoft Azure platform is the cloud computing platform used by merlot.aero to host their end-user solutions. There are a number of benefits of the Azure platform including:

• Highly scalable and scalability on demand - the platform will grow dynamically as the customer's needs arise. This means the platform can take advantage of many processors, disk and memory over a number of different machines as the need arises in peak periods.
• Highly reliable - managed by Microsoft, the Azure platform is many many thousand servers in a number of different data centres all over the world. All data centres adhere to both ISO/IEC 27001:2005 certification standards SAS 70 type I and II. The ISO certification and SAS 70 attestations demonstrate Microsoft’s commitment to delivering a trustworthy cloud computing infrastructure.
• Reduction in customer on-premise costs in terms of both hardware and personnel. Most importantly our applications are deployed via industry standard web browser so there are no additional costs, bandwidth overheads or management overheads for ‘terminal server’ type environments such as Citrix or Remote Desktop.

Self-host platform

merlot.aero recognises all airlines needs are different and some customers choose to self-host. Where an airline chooses to self-host we deploy the products on a local set of servers within the customer’s WAN environment.

Flexible applications

Our solution ensures a comprehensive portfolio of service-based solutions built on integration, scalability, flexibility and performance to help airlines gain freedom from their constraining IT infrastructures to conduct business in today’s world, the way they want and to be prepared for the future.

merlot.aero is made up of a series of modules which can be used independently or together to provide a fully-integrated airline operation management system for optimum airline performance. The merlot.aero suite of products caters for specific individual departments needs … more information 

Airlines today are faced with ever-increasing amounts of data from numerous sources that need to be shared across a variety of devices and departments. Meeting these needs requires constant investment in servers, operating systems, storage and networking. The merlot.aero database powered by Microsoft Azure is at the core of merlot.aero and provides an improved way to respond to these challenges with enhanced manageability and scalability. While the database(s) are deployed via shared infrastructure approach, each customer has its own ‘SQL database’ to ensure all data is segmented and secured between users. This inturn offers peace of mind along with a robust and cost-effective solution.